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Sam Ratulangi University

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Results of the Community Satisfaction Index Survey on Services of the Faculty of Engineering, Sam Ratulangi University in 2020

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Respondent Demographics

There were 131 respondents for the Community Satisfaction Index (IKM) survey that was held. The age range of the respondents is shown in the following table. From a total of 131 respondents, the largest age group is in the range of 19-25 years, namely 64 people (48.85%), followed by the age group 26-35 years (16.79%).

Age Range Frequency Percentage
0 18 4 3.05%
19 25 64 48.85%
26 35 22 16.79%
36 45 15 11.45%
46 55 15 11.45%
> 55 11 8.40%
Total 131 100.00%

Based on the status of the respondents, the majority of service recipients who became respondents were students, followed by lecturers. There are 39 people (29.77%) external respondents, consisting of alumni, parents of students, and companies that use the services of FT-UNSRAT.

Respondent's Status/Origin Frequency Percentage
FT-UNSRAT Educators (Lecturers) 40 30.53%
FT-UNSRAT Education Personnel 1 0.76%
College student 51 38.93%
External Respondent 39 29.77%

Full results can be seen in the following attachment.

Attachment

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